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Refund Policy

At Beaky’s Bakery, we take pride in the quality of our products and want every customer to be happy with their order.

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Custom Orders

  • Custom and made-to-order items are non-refundable once confirmed and payment has been made

  • This is due to the time and preparation involved

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Cancellations

  • Orders may be cancelled with at least [48 hours] notice for a full refund

  • Cancellations made after this time may not be eligible for a refund

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Issues with Orders

If there is an issue with your order, please contact us within 24 hours of collection or delivery with details and, where possible, photos.

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We will review each case and may offer:

  • A partial or full refund

  • A replacement item

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Non-Refundable Situations

We cannot offer refunds for:

  • Change of mind after collection

  • Incorrect storage or handling after collection

  • Minor design or decoration variations in handmade items

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Contact

For any concerns, please contact:
beakysbakery@outlook.com

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